BDology, LLC “dba” PressCaptain (“PressCaptain”) provides a web site hosting platform for businesses and consumers. By accessing the website at https://presscaptain.com, you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.
In no event shall PressCaptain or its third-party vendors be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on PressCaptain's website or sites hosted on our platform, even if PressCaptain or a PressCaptain authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
The materials appearing on PressCaptain's website could include technical, typographical, or photographic errors. PressCaptain does not warrant that any of the materials on its website are accurate, complete or current. PressCaptain may make changes to the materials contained on its website at any time without notice. However PressCaptain does not make any commitment to update the materials.
PressCaptain has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by PressCaptain of the site. Use of any such linked website is at the user's own risk.
PressCaptain may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.
These terms and conditions are governed by and construed in accordance with the laws of New Jersey in the United States of America and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.
PressCaptain provides an web site hosting platform for businesses and consumers. Although we run in an dedicated server environment (KVM VPS) where numerous CMS and frameworks could be used, our customers are allowed to run only websites based on the WordPress open source project and its derivatives, including projects built on on WP such as bbPress/BuddyPress. We do, however, allow additional scripts and products to be used in conjunction with your WordPress site without any guarantee. These products must be an necessary part of your WordPress site, so you may not, for example, run an independent ad-serving network, or analytics service, but you could easily run a WordPress-based CRM if you need one. The service is designed to serve web sites, primarily delivering WordPress generated HTML, and not for storing/serving large media files such as music, videos, compressed files, etc.
PressCaptain provides a 99.9% uptime guarantee calculated on a monthly basis. If your WordPress site is down for more than 0.1% in any given month, you're entitled to SLA credits pro-rated for the downtime. However, please note that the SLA does not apply for outages caused by third-party plugins or themes, customer code and actions, although our support team will be happy to help resolve the issue in a timely manner. To receive SLA credits please reach out to us.
You are not allowed to use the PressCaptain platform for spam, abuse and other activities illegal in the United States of America. PressCaptain is not responsible for any content hosted on our customer's sites unless explicitly uploaded by a PressCaptain employee. You are not allowed to host copyrighted content. Any incoming DMCA request will be forwarded to the e-mail address associated with your account and you'll be given five days to comply with the request or file a counter-request. Non-US government requests will also be forwarded to the e-mail address on file, however, you reserve the right to not comply with such requests at your own risk - seek legal advice.
We perform daily backups that are saved for 30 days. Backups include your database(s) and web site files (wp-content, etc). Your backups are stored securely offsite on Amazon S3 which replicates files across several data centers for added resiliency. Backups are encrypted locally first and are transmitted through secure protocols (SSL). Although backups provide additional protection we are not responsible if they become inaccessible for any reason. You are permitted, and highly encouraged, to use a WordPress backup plugin as an extra level of backup or your own AWS S3 bucket (feel free to inquire with us).
There is no contract required and all hosting plans are billed in advance. You may choose to be billed monthly, quarterly, semi-annual, or annual. All payments on PressCaptain are processed by a third-party (Stripe or Paypal). Our checkout provider is SamCart. PressCaptain NEVER stores your credit card information. PressCaptain offers a refund policy for new customers only. If you are unhappy with the service within 60 days after account activation, you may contact us and ask for a refund.
PressCaptain reserves the right to suspend accounts in case of a violation of the Terms of Service. The most recent backup is kept for 14 days only. Please contact support for access to account backups.
Your privacy is important to us. It is PressCaptain's policy to respect your privacy regarding any information we may collect from you across our website, https://presscaptain.com, and other sites we own and operate.
We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.
We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification.
We don’t share any personally identifying information publicly or with third-parties, except when required to by law.
Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.
You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.
Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.
This policy is effective as of February 1st 2017.